Can a team share the same quick replies?
Quick replies keep wording consistent, which is ideal for teams that answer the same questions and want one approved set of responses.
Overview
If you answer the same questions dozens of times a day, you shouldn't retype them. Quick replies store your frequently used responses as reusable snippets, so one tap inserts and sends them — keeping your tone consistent and your response time fast.
- 01Save unlimited reusable response snippets.
- 02One tap to insert and send.
- 03Keep wording consistent across a team.
- 04Pairs with translate-to-send for multilingual snippets.
- 05Built for teams answering repetitive questions.
How it works
- 01
Save a snippet
Store any response you send often as a named quick reply.
- 02
Open the library
In any chat, open your quick reply library to see all saved snippets.
- 03
Send in one tap
Tap a snippet to insert and send it instantly, cutting minutes off every conversation.
Frequently asked questions
Do quick replies work with translation?
Yes. Pair quick replies with translate-to-send to deliver your saved snippets in the recipient's language.