Read every ticket in your language the moment it arrives.
サポートは多言語で行うスピード勝負です。Tegrax はチームに即時の初動対応、素早い定型文ライブラリ、インライン翻訳を提供し、待たされる顧客も、障害になる言語もなくします。
Challenges
- Customers write in languages your agents don't speak.
- Off-hours messages sit unanswered.
- Agents retype the same answers all day.
How Tegrax helps
Give every inbound message an instant first response.
Send approved answers in one tap to cut handle time.
Frequently asked questions
Can Tegrax cover off-hours support?
Yes. Smart auto-reply gives customers an instant acknowledgement outside working hours, and keyword monitoring flags anything urgent.